Terms of use.

Acceptance and changes

Using the website means accepting these terms, in the version online on the day of use. Hello Justice SAS may amend them to reflect changes to the website, its services or the law. The amended version applies from the time it is published, without affecting what was done before.

What the website offers

• Learning about litigation funding: pages, blog, glossary.
• Testing the eligibility of a dispute and submitting a funding case.
• Having a Swiss franc mortgage checked and sending its documents.
• Registering for the information talks and for the blog newsletter.
• Asking the website assistant a question.
• Writing to the team, booking an appointment, introducing someone who needs funding, applying for a job.
• Accessing, after identification, a private area: client, partner firm or investor.

These services are free of charge. The cost of the internet connection is borne by the user.

Eligibility test and case submission

The eligibility test gives a first indication, calculated automatically from the answers entered only. It is neither legal advice, nor a funding decision, nor a forecast of the outcome of the dispute.

Submitting a case, like having a Swiss franc loan checked, commits neither the person submitting it nor Hello Justice SAS. It allows Hello Justice SAS to examine the request and, for a Swiss franc loan, ACTIVE AVOCATS, a firm of the COGEP AVOCATS group, to analyse its eligibility. Hello Justice SAS remains free to fund a case or not.

Outside the Swiss franc loan programme, the analysis of a case with a view to funding it is a paid service, announced before any commitment and governed by the terms of sale.

When you start a request form without sending it, the contact details already entered are saved so that the team can call you back about it, as the form states.

Website assistant

The assistant is an artificial intelligence system: you are talking to a program, not to a person. It answers automatically from the content published by Hello Justice SAS and, in the client area, from the information in your case.

Its answers may be incomplete or inaccurate. They have no value as legal advice and do not modify these terms, the terms of sale or the agreement signed for a case, which alone bind Hello Justice SAS. Only share with it what is useful for your question.

Talks and blog newsletter

Registration for the information talks is free and confirmed by email. Hello Justice SAS may change the venue or the time of a day, or cancel it, and then informs the people registered. Anyone may cancel their registration from the link received for that purpose.

Subscribing to the blog newsletter is free. Each newsletter carries a link to unsubscribe at any time.

Private areas

The private areas (client, partner firm, investor) open after identification, usually through a sign‑in link sent to your email address. This link is personal and must not be forwarded.

You remain in control of your mailbox and credentials, and inform Hello Justice SAS without delay of any use you have not authorised. An action carried out from your access is deemed to have been carried out by you, unless proven otherwise.

The client area lets you follow your case, upload your documents and exchange messages with the law firm and the Hello Justice team. The documents uploaded can be accessed by the lawyer handling the case and by the Hello Justice team following it, in accordance with professional secrecy.

The investor area only gives access to the fund documentation after a pre‑qualification questionnaire, and this documentation is provided personally. Consulting it is neither an offer nor a solicitation. Each subscriber’s identity is checked on the fund’s subscription platform, before their subscription form is signed.

Hello Justice SAS may suspend an access in the event of use contrary to these terms or of a security risk, and informs the person concerned.

Information and documents you send

You warrant that the information you send is accurate, and that the documents you upload are lawful, that you are entitled to share them and that they contain no malicious software.

When you send information about another person (co‑borrower, person you introduce, companion at a talk), you make sure you are entitled to do so and you inform them.

You authorise Hello Justice SAS to use this information and these documents to examine your request and, where applicable, to fund and follow your case, under the conditions of the privacy policy. Hello Justice SAS may delete any manifestly unlawful content.

Prohibited uses

• Attempting to access a private area or the website’s systems without authorisation, or disrupting their operation.
• Systematically extracting the website’s content or data, in particular by automated means, beyond the uses allowed by the website’s robots.txt file.
• Impersonating another person or providing false information.
• Sending a file containing malicious software.
• Using the website for unlawful or fraudulent purposes.

Such uses may lead to the access being suspended, without prejudice to legal action.

Intellectual property

The website content is protected. Reproducing or reusing it, beyond private use and short quotations that state the source, requires the written permission of Hello Justice SAS. Details are given in the legal notice.

Personal data and cookies

Your personal data is processed as described in the privacy policy, which also explains how to exercise your rights. Cookies and trackers can be set at any time from the “Manage cookies” link in the footer. Read the privacy policy.

Manage cookies

Liability

Hello Justice SAS uses reasonable means to ensure access to the website and the security of the private areas. Its obligation is one of means.

It is not liable for damage caused by an interruption or malfunction for which it is not responsible, by a use of the website contrary to these terms, or by the content of third‑party sites to which the website links.

Nothing in these terms limits the rights a consumer holds under the law.

Governing law and complaints

These terms are governed by French law. Complaints should be sent to contact@hello-justice.com. A dispute with a consumer falls within the jurisdiction designated by the statutory rules. In other cases, and where the law allows, the courts of Lyon have sole jurisdiction.